ACT shuts down registrations – Inside Higher Ed
For much of Tuesday, ACT’s registration page said, “Due to high demand, we’ve taken the MyACT registration page down in order to improve system performance. We’re sorry for the inconvenience. Please check back on our website and social media channels for updates.”
For a while, the website promised an update — at 9:30 a.m. Central Time — but no update appeared. There are reports that ACT will announce how it will resolve the situation by noon today.
To ACT test takers, or would-be test takers, it wasn’t just about inconvenience. Many said that it has become next to impossible to register for the ACT during this summer of the coronavirus pandemic. A parent wrote to Inside Higher Ed:
“Myself, and about 20,000 parents of 2021 seniors would like to see a story about the absolute disgrace of the ACT system. Some of us have upcoming seniors that have had tests cancelled, rescheduled, cancelled with no notice, no refund and absolutely NO help from the ACT system. Many colleges and universities will not require the ACT test for entry, but hundreds of schools do require them for any sort of merit scholarships. We have called and been on hold for hours, we have texted, we have emailed, we have tried every avenue possible to get some sort of resolution and EVERY single one of us is getting no response or help at all.”
On Twitter, one father tweeted, “@ACT. You cancelled my son’s April, June, and July test dates. Now, at 8:30 a.m. on